1. Where we deliver
[COVERAGE: all of India, or the list of serviceable PIN codes]. Enter your PIN code on any listing to check before you pay.
2. How long it takes
- On the bench now
- Packed and handed to the courier the same day when paid before 4 pm IST, Monday to Saturday; otherwise the next working day.
- Sourced to order
- Median sourcing time is under 6 hours during business hours. Then a bench check and photos, then dispatch.
- After-hours orders
- Confirmed at once. Sourcing starts the next business morning.
- In transit
- 2 to 5 days, depending on your PIN code.
3. What shipping costs
[SHIPPING FEE: free, flat, or by PIN code]. The exact amount is shown at checkout before you pay.
4. Courier and tracking
We ship with [COURIER]. The tracking number reaches you on WhatsApp when the unit is picked up, and the Track order page shows every step with your order ID.
5. On delivery
- Someone needs to be there to sign for it.
- Match the serial number on the unit with the one on your listing and the printed bench report in the box.
- [WHAT TO DO IF THE BOX LOOKS DAMAGED: accept or refuse, photos, time limit]
6. If delivery fails
[ATTEMPTS AND RETURN TO ORIGIN: how many attempts, what happens next, any re-shipping fee]
7. Parts and accessories
[CONFIRM: whether small items ship separately or with a laptop, and the timeline]