Grade A only7-day no-questions return6-month parts and service warrantyUPI, cards and EMI
Track order
LaptopsPartsAccessoriesRentSell yoursHow it worksFAQ
Returns and warranty

Not right? Send it back.

7-day no-questions return. 6-month parts and service warranty. Pickup at your address.

Start a return

How a return works

  1. 1Tell us, within 7 daysUse the form below or message us on WhatsApp. You do not need to give a reason we agree with.
  2. 2We arrange pickupWithin 24 hours of your request. We send the label and pay the return shipping.
  3. 3We inspect it on our benchThe same bench it shipped from, against the bench report it left with.
  4. 4Refund or replaceWithin 5 business days of it reaching us. Refunds go back to how you paid.

Start a return

Two minutes. We confirm on WhatsApp and arrange pickup within 24 hours.
What is the reason?
It is a no-questions return. This only helps us fix what went wrong.
What would you like?
Add photos if something arrived damaged or looks different from the listing. Up to 3, 8 MB each. Or send them on WhatsApp.

The 7-day return

  • Seven days from the day it is delivered.
  • No questions asked. Changing your mind is a fine reason.
  • We pay the return shipping and pick up from your address.
  • If the serial does not match the listing, full refund and we pay return shipping.
  • [RETURN CONDITIONS: e.g. damage after delivery, missing accessories. Confirm what reduces a refund]

The 6-month warranty

  • Six months from the delivery date, on the unit.
  • Covers hardware faults, parts and service.
  • If a warranty repair takes more than 14 days, we replace it with an equivalent unit.
  • Does not cover accidental damage or liquid damage.
  • [WARRANTY ON PARTS AND ACCESSORIES: confirm whether the same 6 months applies]