Grade A only7-day no-questions return6-month parts and service warrantyUPI, cards and EMI
Track order
LaptopsPartsAccessoriesRentSell yoursHow it worksFAQ
[DRAFT: needs legal review before launch]

Refund and cancellation policy

When you get your money back, how fast, and what the warranty covers after that.

Last updated [DATE] · Applies to cubbon.in
The short version
  • 7 days from delivery to return it. No questions asked.
  • We arrange pickup within 24 hours and pay the return shipping.
  • Refund within 5 business days of the unit reaching our bench, to how you paid.
  • If the serial does not match your listing, we refund in full.
The full text below is what counts. This box is a summary.

1. 7-day return

You have 7 days from the delivery date to return any unit, for any reason. Start on the Returns page or message us on WhatsApp. You do not need to give a reason we agree with.

[CONFIRM: whether the same 7-day return applies to parts and accessories, and any opened-packaging rule]

2. How a return works

  • Tell us within 7 days of delivery.
  • We arrange pickup within 24 hours of your request and pay the return shipping.
  • We inspect it on the same bench it shipped from, against the bench report it left with.
  • Refund or replacement within 5 business days of it reaching us.

3. How refunds are paid

UPI and cards
Back to the original payment method through Razorpay. Your bank may take [BANK TIME] to show it.
EMI
[EMI REFUND HANDLING: how the loan is cancelled and what the bank may charge]
Shipping fee
[REFUNDED OR NOT: CONFIRM]

4. Cancelling an order

You can cancel before dispatch for a full refund. [CANCELLATION TERMS AFTER SOURCING HAS STARTED] If we cannot source a Grade A unit for your order, we cancel it and refund you in full.

5. What we check on a return

  • The serial matches the unit we shipped.
  • Accounts are signed out and the device is unlocked.
  • The charger and anything else in the box comes back with it.
  • [CONDITION RULE: what happens if it comes back damaged]

6. 6-month warranty

Every unit carries a 6-month warranty from the delivery date. It covers hardware faults. It does not cover accidental damage or liquid damage. If a repair under warranty takes more than 14 days, we replace the unit with an equivalent one.

7. Devices you sold to us

[PAYOUT REVERSAL OR DISPUTE TERMS FOR THE SELL FLOW]